PRIVACY POLICY
INTRODUCTION
JD Schramm appreciates your business and trust. A California-based company, selling services. Please read this Privacy Policy, providing consent to both documents, in order to have permission to use our services.
2. DATA COLLECTED
DATA STORAGE LOCATION
We use the “Privacy Shield” with our hosting provider, ensuring that your data is securely stored and GDPR-compliant.
3. REGISTRATION DATA
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
4. PURCHASE DATA
To receive product support, you need at least one purchase code or receipt from our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with product support and other customer services.
5. COMMENTS
When you leave any of your information on our website, we collect the data you provide, as well as your IP address and browser user agent string to help with spam detection.
6. CONTACT FORM
Information submitted through the contact form on our site is sent to our company email and verified by us. We adhere to the US “Privacy Shield” policy.
These submissions are only kept for customer service purposes, as well as our marketing emails and promotions, etc.; however, they are never given to 3rd party companies.
7. GOOGLE ANALYTICS
We use Google Analytics on our site to report site usage anonymously. No personalized data is stored. If you would like to opt out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with vital information to inform them about news/changes;
Checking the accounts’ activity to prevent fraudulent transactions and ensure the security
Over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
Guarantee overall performance and administrative functions run smoothly.
8. EMBEDDED CONTENT
Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Below you can find a list of the services we use:
The LinkedIn page plugin displays our link on our site. LINKEDIN has its own cookie and privacy policies over which we have no control. There is no installation of cookies from LINKEDIN, and your IP is not sent to a server until you consent to it. See their privacy policy here: LINKEDIN Privacy Policy.
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
9. COOKIES
This site uses cookies – small text files placed on your machine to help provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies generally exist to improve your browsing experience. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
We suggest consulting the Help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.
10. WHO HAS ACCESS TO YOUR DATA?
If you are not a registered client for our site, there is no personal information we can retain or view regarding you.
If you are a client with a registered account, your personal information can be accessed by:
Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
11. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third parties in a way to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us such as email and account set up; your data will only be stored and viewed by us.
12. HOW LONG DO WE RETAIN YOUR DATA?
When you submit your information or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information.
13. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
14. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we delete any personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data be erased, we will no longer be able to offer any support or other product-related services to you.
15. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times, it may become necessary or desirable for JD Schramm, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. If we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.
16. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly.